“I have worked at Chic-Fil-A for twenty years as a cashier and team leader. I love helping people and talking to them. I have been like this all of my life. A lady came in a couple of days ago and I told her how nice she looked. She came back this morning and couldn’t believe I remembered her. She was having a bad day and I lifted her up. Parents and grandparents bring their young kids here and I help order their food, fix their drinks and bring it to them. An older couple often comes in twice a week, the wife has dementia, and I get their order ready when I see them coming in. I told them I was going to be out for a week and they didn’t come back until I returned the next week. I learn the names of customers and what they like. They call and text me. I go to their events, their churches, and birthday parties. They invite me to Christmas and say I am in their family. I lost mom and dad and these customers make me feel loved and give me someone to talk to. I still miss my parents so much.
Good enough isn’t an option. It’s got to be the best I can do.
“I even make my sandwich backwards. I put my bottom piece here and my bun here. And then whenever I eat it, my bottom...







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